Your Company’s Secret Change Agents – Harvard Business Review
This article looks at what’s require to foster change from the grass roots of your organisation. It centres on what are known as ‘positive deviants’: isolated people who are already making progress toward solving the problems we all face.
“The key is to engage the members of the community you want to change in the process of discovery, making them the evangelists of their own conversion experience. This means that as a leader, you will take on a very different role from the one you have played in previous change management scenarios.”