“..so she hung this sign on her door:
…and explained to her employees that she had been underserving and undervaluing them by answering all of their questions and giving them step-by-step direction. So when people came through her open door and asked their questions as they always had, she pointed to the sign and asked them powerful, thought-provoking questions like these:
- What do you think the problem is?
- Who do you think should be involved in solving this issue?
- What are the choices we have?