“Being the boss means being busy, so busy that you run the very real risk of overlooking the most important thing in your [organisation] –your people.
Setting goals and issuing instructions is not enough. Neither is a relentless focus on your [students]. Yes, they matter–a lot–but to have happy [students] you need to happy [teachers]. To be at your best, both as a leader and as a person, you need to connect and sincerely communicate with your [teachers].”