“The following are actions shared by those who truly know how to listen. Integrate them into your conversational behaviour and you might be surprised what you learn: Be present. Turn down the inner voice. Hold up a mirror. Ask for clarification. 5. Establish follow-up.” via 5 Skills of Really Amazing Listeners | Inc.com.
“To reach our full potential, we must master the art of listening. Really listening. Which means awareness. Which means thinking about what we hear. Which means applying it, if possible, to the leadership challenges at hand.” via 5 Leadership Lessons: Listen, Learn, Lead – Forbes.